臺灣華語教師之教學環境及滿意度調查：十年來之變化發展分析

A Survey on Taiwan's L2 Chinese Teachers' Teaching Environment and Satisfaction: A Development Analysis in the First Decade of 21st Century

本研究為一項跨越十年的調查，旨在透過問卷調查瞭解臺灣華語教師之工作狀況及其對華語教學環境的看法及滿意度。研究針對臺灣各大學及民間華語中心教師為對象，分別在2000 年、2005年及2010年進行了三次形式相同的問卷調查，其間各相隔五年，以比較其異同及變化趨向，並藉以記錄二十一世紀初期臺灣華語教師的情況。調查結果發現，華語教師之學歷及專業背景都持續成長。無論是自身待遇及工作環境等各方面，華語教師之滿意程度幾乎都以2005 年為最高，明顯高於2000 年的調查結果。但到了2010年卻呈現不進反退的情形，大多數項目的滿意度均呈下降趨勢。顯示近五年來華語教學環境並沒有進步，這是一個值得注意探究的議題。

This study consists of a survey that was performed over ten years, between 2000 and 2010. It aims to present concrete data regarding Chinese teachers' views on and satisfaction with Taiwan's Chinese teaching environment at university language training centers and private language schools. Three questionnaire surveys were conducted in 2000, 2005 and 2010. The purpose of these surveys is to compare changes in the teaching environment over time and provide a record of Taiwan's Chinese as a second language teachers' situation at the beginning of the 21st century. The results show that these Chinese teachers were most satisfied with the various aspects of their working environment in 2005, but their satisfaction rate showed a general decrease in 2010. This indicates that the working environment in Taiwan's Chinese language centers has made little progress during the last 5 years. This problem is worthy of further study and is in need of improvement.