組織溝通要素對組織溝通效能及設計績效之影響

The Effects of the Key Factors of Organizational Communication on Organizational Communication Effectiveness and Design Performance

本研究以147 位來自60 家設計組織之設計主管與設計人員為研究對象，旨在探討當前設計產業組織溝通之運作情形，以及組織溝通要素對組織溝通效能與設計績效之影響，期能提供設計組織於進行內部溝通時之參考。本研究結果顯示，組織溝通要素、組織溝通效能及組織設計績效間皆呈顯著正相關；然個人設計績效則僅與組織溝通要素中之「溝通機制」呈顯著正相關，顯示個人設計績效與組織溝通要素間之關連性不大；此外，個人設計績效分別與組織溝通效能及組織設計績效呈顯著正相關，而溝通機制乃唯一能對個人設計績效、組織設計績效及組織溝通效能皆具顯著影響之重要要素。

This study aims to explore the current status of the communication in design organizations, and the effects of organizational communication key factors on organizational communication effectiveness and design performance, in order to provide design organizations a useful reference on their internal communication. The subjects were 147 design leaders and designers from 60 design organizations. The results revealed that the correlations among organizational communication key factors, organizational communication effectiveness and organizational design performance are significant and positive. However, personal design performance only has a significant and positive correlation with the communication mechanism of the organizational communication key factors but not reached a significant correlation with other key factors. In addition, a significant and positive correlation can be found between personal design performance and organizational communication effectiveness as well as between personal design performance and organizational design performance. Besides, communication mechanism is the only one factor that significantly affects personal design performance, organizational design performance, and organizational communication effectiveness.