工業設計管理技術在創新資訊產品發展專案之案例研究

A Study of Information Product Innovation on Industrial Design Project Management

本研究分別從教育訓練與實務工作二方面，探討創新資訊產品開發專案中的工業設計管理技術。工業設計管理者在構想提案至初步設計規範的擬定、構想展開與評估、最佳化修正等三階段的決策參與、應變能力與最佳化分析等三個因素。在台灣產業創新產品開發的整個過程中，設計目標變動量均頗高，其原因一方面是台灣產業仍以OEM為主，另一方面則是缺乏設計知識的數量化表達，以致最佳化和同步工程皆有所困難。因此在產品市場高度不確定的環境下，若要應用工業設計管理技術以提昇創新產品開發專案的品質，就必須建立具有即時應變彈性的決策系統。其具體作法是加強設計知識的數量化表達，以利專案小組進行最佳化分析評估與同步工程的團隊合作。

This study contains a pilot study, a training program and a survey. It inquires some management techniques related to industrial design in the development projects of innovative information products, in terms of educational and practical viewpoints. The findings suggest that the industrial design managers' capabilities of decision-making, adaptation, and optimization analysis have contributions to the successes in the stages of defining design goals, establishing design specifications, ideation and evaluations, as well as optimization and modifications. The tangibility of design goals is high throughout the entire development process in Taiwan. The reasons are twofold. One is the Taiwan's OEM-oriented industry structure; another is the lack of quantitative representation of industrial design knowledge, which makes the optimization and concurrent engineering more difficult. Finally, a real-time, highly adaptive decision support system would be needed if a development project uses the management techniques about industrial design to improve the quality of processes and products under the high uncertainty of markets. Further studies should focus on the quantitative representation of design knowledge, and its applications to the collaborative design projects based on the optimization analysis and concurrent engineering.