英文摘要 |
The main purpose of this research focuses on the effect of information overload on internet from a decision perspective. This study proposes a model of information overload, including number of alternatives, number of product attribute level, emotion and internet use, information overload, decision accuracy and decision confidence on internet shopping. Experimental design is adopted, and a situation of virtual internet shopping is designed to examine the effect of information overload. Findings are summarized as below. (1) The degree of information overload is influenced by number of alternatives, emotion and internet use. (2)Degree of information overload has a negative effect on decision accuracy and confidence. (3)Degree of information overload plays a partial mediating role between number of alternatives in information structure and decision accuracy. (4)Degree of information overload makes a mediating effect between emotion and decision confidence. (5)Degree of Information overload mediates the relationship between internet use and decision confidence. |