工作壓力對身心健康之影響——社會支持之調節作用

The Effects of Work Stress on Physical and Mental Health-The Moderating Role of Social Support

本研究根據工作要求資源模式，驗證國軍研發人員工作壓力與社會支持對其身心健康的直接影響，並檢驗社會支持否在工作壓力與身心健康之間，扮演調節的角色。是故，本研究以國內某軍事單位研發人員為研究對象，以問卷方式蒐集280位國軍研發人員資料，採用階層迴歸進行分析。研究結果發現，國軍研發人員所知覺到的工作壓力，會對其身心健康情況產生負向影響；而主管支持與同儕支持會對其身心健康情況產生正向影響。除了直接效果，主管支持也具備調節效果，會減緩工作壓力對身心健康的負向影響。針對上述結果，本研究提出管理意涵與後續研究建議。

Deriving from the concept of Job Demands-Resources model, this study examined the direct effects of military R&D personnel's work stress and social support on physical and mental health as well as evaluated the moderating role of social support between work stress and physical and mental health. Data was collected from 280 R&D personnel in the military and analyzed using hierarchical regression. The results show that R&D personnel's work stress had a negative effect on physical and mental health, and both of supervisor support and coworker support had positive influences on physical and mental health. In addition to the direct effect, supervisor support has the moderating effect to buffer the negative effects of work stress on physical and mental health. Through these empirical findings, managerial implications and suggestions for further research were discussed.