企業發展運輸加值型供應鏈模式之績效指標分析

The performance indices of supply chain model for corporation developing transportation type of logistics system

今日台灣企業在面對國內外廠商的競爭壓力下，必須不斷的蛻變與調整供應鏈模式以便進行產業運籌佈局，才能在快速變動的市場中強化企業競爭優勢。而在朝向供應鏈整合之際，如何在運籌體系中，建立適當的績效評估系統，對管理者將形成嚴苛的考驗。運輸業者為供應鏈中重要的通路成員之一，掌握運輸業在供應鏈模式不同階段的關鍵績效條件及差異性，可協助供應鏈通路成員研擬策略及建立良好夥伴關係之重要參考。為有效建立適當的績效評估系統，本文首先建立運輸加值型供應鏈模式，並初步研擬績效指標，其次，運用灰統計分析(Grey Statistics Analysis)與灰關聯分析(Grey Relational Analysis)方法進行核心關鍵指標的篩選與偏好分析。最後本文依據評估結果，分析其活動流程與績效構面特性並提供管理隱含與未來研究建議。

Today, the corporations in Taiwan are facing various kinds of competition pressure. In order to strength the competitive advantage under changing fast market, constantly to change and adjust the supply chain model in order to arrange the industrial market is important. It is important to develop the performance measurement system of supply chain model when corporations move to the integration of supply chain. Transportation firms play one of the main roles in supply chain system, so to grasp the key indices and difference in various stages of supply chain model can support the strategies development and establish the good partnership. In order to construct the suitable measurement system, the initial performance indices were proposed depending on the transportation type of supply chain model. And, the Grey Statistics Analysis and Grey Relation Analysis were utilized to extract the key performance indices. Finally, the management implication and further research had be proposed depending on the research results.