建立企業網頁公關效果評估指標--以2002年台灣五百大服務業為例 Assessing the Effectiveness of Web-based Public Relations: A Study of Taiwan's Top 500 Corporations in Service Industry
苑裡藺草編織文化暨視覺形象設計之研究 A Study on Proposing an Visual Identity Design and Marketing Plan for Yuan Li Triangle Rush Weaving Culture
服務品質、價格、品牌形象與品牌個性對顧客滿意度之影響--以銀行業為例 The Effects of Perceived Service Quality, Perceived Price, Brand Image, and Brand Personality on Customer Satisfaction - A Case of Banking Industry in Taiwan