| 英文摘要 |
The project aims to reduce rejection rate of clinical laboratory blood specimens. The factors which are possibly contribute to the high rejection rate included lack of sufficient blood sampling training, lack of proper instrument to mix sample in order to lower the possible hemolytic specimens, and lack of database of abnormal specimens. Besides, inadequate accuracy of sampling technique and lack of knowledge about sampling were also the reasons for the high level of rejection rate. As the consequence, 0.49% of total blood specimens were rejected from the laboratory from January to March in 2011. The BTS team was then organized to lower rejection rate. By conducting clinical training programes, using rotators, creating blood sampling demonstration display, providing education CD-ROM and E-learning website, the rejection rate decreased to 0.07% from 0.49%, the accuracy of sampling technique and knowledge toward sampling increased to 98.6% and 100%, respectively. It is expected that the intervention used in the project can be generalized in the clinics to ensure better quality of nursing care. |
