As the only university-affiliated hospital in southern Taiwan, National Cheng Kung University Hospital integrates innovation and excellence, actively promoting medical quality and patient safety, thereby forming a unique quality culture. In 2003, the hospital introduced quality control circles to enhance total quality management, and in 2004, the hospital established its first dedicated quality management unit, encouraging staff to independently identify issues and propose improvements. The hospital has adopted the design concepts of the National Healthcare Quality Award organized by the Joint Commission of Taiwan as a catalyst for quality improvement. Through careful planning and participation in competitions, the hospital fosters benchmark learning and inspires staff potential. Over the past two decades, National Cheng Kung University Hospital has maintained a commitment to diverse and balanced development, achieving numerous accolades. In 2023, it was awarded the Smart Hospital certification and recognized as an outstanding medical center.
National Cheng Kung University Hospital has gradually introduced total quality management activities by shaping a hospital-wide quality culture, implementing patient safety management, and incorporating smart elements to develop a smart hospital. Using various management tools, the hospital strives to become an exemplary medical institution and the ideal health-care center for the public.
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