病安文化扎根—卓越醫療品質生態圈

Cultivating Patient Safety Culture: Creating an Ecosystem of Excellent Healthcare Quality

本院整合團隊照護與專注深化發展，落實「全人醫療」的使命是始終不變的初衷，是建立優質醫療服務的基石。另一方面，品質文化的塑造，透過Bottomup的管理模式，以醫品懇談、內部稽核深入基層，讓同仁勇於反應病人安全與工作環境問題，將病人安全理念向下扎根。同時，數位轉型是21世紀趨勢，從BI到AI儼然不是口號，如何使醫療科技更具有溫度，讓服務更具智慧，是智慧醫院(SmartHospital)並行的重要課題。

 

Our institution is committed to integrating team-based care and focusing on the in-depth development of holistic health care, which remains our steadfast initial intent and the cornerstone for establishing high-quality healthcare services. Additionally, the cultivation of a quality culture through a bottom- up management model involves healthcare quality dialogues and deep-rooted internal audits that encourage staff to actively address issues related to patient safety and the working environment, thereby further embedding the principles of patient safety. Additionally, digital transformation, which is a major trend in the 21st century, has led to a major transition from business intelligence to artificial intelligence. The challenge lies in how to humanize healthcare technology to enhance service intelligence, which is a critical issue in the advancement of smart hospitals.