Since the outbreak of the COVID-19 pandemic 3 years ago, the total number of confirmed COVID-19 cases in Taiwan has exceeded 10 million and over 10,000 people have died from the disease. Following the mutations of the virus and the adjustments made to pandemic prevention policies, Taiwan citizens, the medical field, and Taiwan’s society have overcome and continue to face different challenges. During the prevalence of the Omicron variant in 2022, over 10 million citizens were infected within 6 months. Taiwanese people have shown unwavering resilience in the face of pandemic, let alone the possibility of social unrest. Instead, economic development continued as normal and Taiwan’s GDP continued to grow. In addition to Taiwan citizen’s excellent health literacy, the contributions of Taiwan’s firm and robust medical care system plays a crucial role in controlling the pandemic. Large-scale hospitals not only provide health care services for patients with acute, severe, difficult-to-treat, and rare diseases, but also shoulder the responsibility to receive and treat patients with severe COVID-19 symptoms. Similarly, the primary level of the medical care system not only continue to provide services, including offering care for common and chronic diseases and vaccination, but also contributing to the telemedicine diagnosis, treatment, and home-based care for patients with mild symptoms of COVID-19. The division of labor between hospitals and clinics comprehensively demonstrates the value of hierarchical medical care, which jointly safeguards the health of Taiwanese people and serves as a global paradigm.