我國與日本旅館無障礙客房設計標準之比較：雲品溫泉酒店和京王廣場酒店之分析

Comparison of Design Standards for Hotel Accessible Guest Room between Japan and Taiwan: A Case Study of Hotel Fleur de Chine and Keio Plaza Hotel

本文主要針對內政部建築研究所友善建築評選中獲選特優友善旅館之雲品溫泉酒店，和日本具優質無障礙客房之京王廣場酒店，進行比較研究，首先分析雲品溫泉酒店友善設施與我國「建築物無障礙設施設計規範」第十章無障礙客房之差異，再就日本「顧慮到高齡者、身障者等順暢移動之建築設計標準」之客房標準及京王廣場酒店旅館進行分析，以釐清我國與日本無障礙客房設計標準規定之差異。研究發現日本無障礙客房設計重點在要求維護高齡者、身障者和正常人相同之權利，在客房入口、標誌、和室、通路、地板表面及設備等硬體和軟體人力協助方式，均有詳細規定，可作為我國未來主管機關訂定無障礙客房設計標準之參考。此外，由我國雲品溫泉酒店與日本京王廣場酒店之案例分析，建議我國未來因應高齡社會，無障礙客房除一般無障礙硬體設施外，應加強重視軟體服務及適用於高齡者使用設施、協助者空間和智慧化設備。

 

This research aims to analyze Hotel Fleur de Chine, the accessible hotel selected and awarded by the Ministry of the Interior of Taiwan, through a comparative analysis with Keio Plaza Hotel in Japan. This paper first analyzed the difference of the accessible facility in Hotel Fleur de Chine and the specifications on accessible guest rooms in hotel in Chapter 10 of "Design Specification of Accessible and Usable Buildings and Facilities" of Taiwan, and shifted the analytical focus to guest room standard specified in the Japanese equivalence, "Buildings Design Standard in Consideration to Elderly and Mobility of the Disabled" and case study of Keio Plaza Hotel to distinguish the difference between the two counties in terms of accessible guestroom design. The research discovered the Japanese design standard focuses on allowing elderly and disabled guests to have the equal rights as an ordinary person. This concept is reflected on detailed specifications on the entrance of guestrooms, labels, Washitsu, corridors, surface of the floor and other hardware and software facility. It can serve as a reference for the competent authority to revise more comprehensive specifications on the accessible design. Through case comparison of Hotel Fleur de Chine and Keio Plaza Hotel, the research urges to enhance the emphasis on software service, facility for elderly users, space for assistants and smart assistive equipment in addition to general accessible catering facility in the guestroom to respond to the aging society.