工作輪調對圖書館館員留任意願之影響：以工作特性與滿意度為中介變數

Effect of Job Rotation Perception on Librarians’Intention to Stay in Public Libraries of Taiwan’s Special Municipalities: Mediating Roles of Perceived Job Characteristics and Job Satisfaction

本研究藉由問卷調查臺灣直轄市立公共圖書館館員對於工作輪調的認知，以確認工作輪調認知與其工作特性認知、工作滿意度及留任意願的相關性，並瞭解於公共圖書館情境下實施工作輪調，對於館員的工作特性認知、工作滿意度及留任意願是否造成影響。研究結果發現，工作輪調認知、工作特性認知及工作滿意度皆對留任意願具有顯著正向影響；工作輪調認知正向影響工作特性認知及工作滿意度；工作滿意度在工作輪調認知與留任意願之間具中介效果，但工作特性認知則不具中介效果。根據研究結果，作者提出四點建議：（1）完善輪調制度；（2）強化圖書館工作的重要性；（3）改善外在激勵措施；（4）增進工作輪調重要性。

This study conducted a questionnaire survey targeting librarians in municipal public libraries in Taiwan to examine their perception of job rotation. The aim was to identify the relationships among job rotation perception, job characteristics perception, job satisfaction, and intention to stay. It also sought to explore whether implementing job rotation in public libraries impacts librarians’job characteristics perception, job satisfaction, and intention to stay. The results of the analysis revealed that job rotation perception, job characteristics perception, and job satisfaction all have a significant positive effect on intention to stay. Job rotation perception positively influences both job characteristics perception and job satisfaction. Job satisfaction mediates the relationship between job rotation perception and intention to stay, but perceived job characteristics do not. Based on the research findings, the authors propose four suggestions: (1) improving the job rotation system; (2) reinforcing the importance of library work; (3) enhancing external incentive measures; and (4) increasing the significance of job rotation.