以數據科學改善偏鄉醫療醫病溝通－－臺東醫院的創意試驗場域

Improving Doctor-Patient Communication in Rural Healthcare Through Data Science: Innovative Experimentation at Taitung Hospital

醫病溝通在醫療過程中扮演關鍵角色。特別在偏鄉地區，醫療資源失衡使得醫病關係的建立充滿挑戰。然而，臺東醫院以科學數據和現代科技具體改善偏鄉醫療的醫病溝通。科學數據可反應疾病特性和流行病學資訊，為臨床實務提供實證，有助於更貼近民眾需求的醫療政策和衛生教育的實施。同時，科學數據幫助醫事人員深入了解患者需求，提供個別化及在地化的醫療服務，促進醫病溝通良性循環，提高社區民眾對本院醫療服務的信任。本文分享了臺東醫院基於科學數據分析，提出促進醫病溝通創意概念的偏鄉醫療實踐。我們透過數據分析優化醫療資源配置，積極促進科學數據與醫病溝通的結合，期望提升醫療服務效能，重新塑造臺東醫院在偏鄉醫療的公醫價值。

Doctor-patient communication is vital in healthcare, especially in resource-strapped rural areas. Establishing relationships in these regions is challenging, however, Taitung Hospital enhances rural healthcare communication by using scientific data and modern technology. Scientific data reveals local disease patterns, guiding tailored healthcare policies and health education. It also enables precise and personalized medical services, facilitating positive communication cycles and building community trust. In the present report, we share Taitung Hospital's experience with innovative rural healthcare communication strategies, integrating scientific data for optimized resource allocation and improve doctor-patient interactions. In conclusion, we redefine Taitung Hospital's public medical value through innovative and evidence-based practices.