| 英文摘要 |
Different from information systems (IS) adoption and continuance, the software upgrading decision involves tradeoffs between costs and benefits and the burdens brought about by the current software. Drawing on the status quo bias perspective (SQBP) and the Unified Theory of Acceptance and Use of Technology (UTAUT), this study proposed a model that integrates perceived switching benefits, perceived switching costs, and psychological commitments viewpoints for examining how rational as well as irrational decision making influence users’intention to upgrading to the Windows 10 operating system. With two hundred effective samples, six hypotheses were tested using SmartPLS. Data analysis not only confirmed the power of SQBP and UTAUT factors to accounting for the software upgrading decision, but also showed that perceived switching costs has a greater effect than perceived switching benefits on software upgrading intention. |
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