高齡智慧科技落地應用第一步──產品適用性評估

Practical Implementation of Gerontechnology Smart Products: Product Suitability Assessment

我國高齡社會政策重視「智慧科技」發展與應用，積極推動「高齡科技」成為未來重點發展產業，以「落地應用」為行動目標。高齡科技含括的技術範疇非常廣，其中智慧科技應用常是產業界發展的重點；高齡「智慧」科技產品最重要特徵，應是產品應用過程中長者相關數據的蒐集、分析與回饋，以達成「精準」高齡照顧。應用智慧科技滿足高齡社會快速增加的長者生活與照顧需求，在全世界都受到重視，然而平心而論，智慧科技在高齡照顧落地應用仍不普及，在世界各國都仍是亟待解決的問題。高齡智慧科技落地應用有許多層面的思考，其中照顧者是落地應用的關鍵，產品是否適用則是照顧者面對的第一個問題。本文從高齡智慧科技產品「數據感測與傳輸」、「指標辨識與分析」、「事件預測與回饋」、「採取介入措施」的應用流程，提出照顧者對產品適用性評估思考流程；接著依據世界衛生組織（World Heahth Organization）提出健康照護「實施研究」選擇產品決策評估指標，參考其他常見之評估指標，具體擬出機構照顧之「適用性問卷」，提供照顧機構評估高齡智慧科技產品適用性的工具。

Because of the critical importance to national healthcare of developing and applying smart technologies to address the needs of Taiwan’s rapidly aging society,“gerontechnology”is an industry sector that must be promoted to achieve related policy goals. The scope of technologies involved in gerontechnology is broad, with the application of smart technology often the focus of industrial development. The most crucial feature of gerontechnology-related“smart”products is the collection, analysis, and feedback of target data in the application process necessary to facilitate the provision of“precision”aged care. The application of smart technology to meet the rapidly increasing life and care needs of older adults in aging societies is increasingly valued worldwide. However, the practical implementation of smart technology in aged care is still not widespread, and thus represents an urgent problem to be solved. There are many aspects to consider in the practical application of gerontechnology, among which caregivers are the key to practical application, with product suitability being the first concern of caregivers. In this article, a process is proposed to allow caregivers to assess the suitability of gerontechnology smart products in terms of“data sensing and transmission,”“indicator identification and analysis,”“event prediction and feedback,”and“intervention measures.”Based on the World Health Organization’s concept of implementing research in healthcare, decision-making evaluation indicators for product selection and a product suitability questionnaire for institutional care are proposed with the goal of providing a practical tool for care institutions to assess the suitability of gerontechnology smart products.