離島海上旅客運送安全感知、安全認知與安全行為之研究

Safety Perception, Safety Cognition, and Safety Behavior of Offshore Island Passenger Transportation

本研究基於離島海上旅客運送安全之觀點探討其安全感知、安全認知及安全行為之關係，以旅客對海上航行安全因素之認同度與個人表現在外之行為現況，作為檢討海上旅客運輸之參考。經因素分析後共萃取出「安全舒適、「附加服務」、「安全認知」、「危安知識」、「自我安檢」、「設施檢查」與「安全知識」等七項安全因素，並利用多元迴歸分析法對此七項安全因素構面進行因果關係檢驗，結果發現「安全舒適」對「設施檢查」以及「附加服務」對「安全知識」分別有顯著性正向關係；「安全認知」、「危安知識」分別對於「自我安檢」、「設施檢查」、「安全知識」有顯著性正向關係，此研究成果可提供離島交通船業者及車船管理機構作為未來安全改善之依據。

This study aims to investigate the safety perception, safety cognition, and safety behavior based on the perception of offshore island passenger transportation. Exploratory factor analysis was employed to extract seven factors: safety comfortable, additional services, safety cognition, dangerous knowledge, safety self-check, facility check, and safety knowledge. The results indicated that safety comfortable positively impacts facility check; additional services positively impact safety knowledge; safety cognition and dangerous knowledge positively influence safety self-check, facility check, and safety knowledge, respectively. The practical implications of the findings on safe transportation for carriers and governments are discussed.