英文摘要 |
With the prevalence of mobile medium, mobile payment has become one of financial technologies that the government and mobile payment companies promote greatly. However, consumer usage of mobile payment remains not as expected. Therefore, the main purpose of this study is to investigate consumers’continuance intention to use mobile payment from the perspective of behavioral reasoning theory in order to examine possible influences of personal value and the reasons for/against mobile payment adoption. After analyzing valid data collected from 536 consumers in Taiwan, the results show that personal value (i.e., openness to change) is positively related to the reasons for mobile payment adoption, but negatively related to the reasons against mobile payment adoption. The reasons for mobile payment adoption are related to consumer attitude toward mobile payment positively, whereas the reasons against mobile payment adoption are associated with both consumer attitude and continuance intention negatively. There is also a positive relationship between consumer attitude and continuance intention. This study not only contributes to media psychology research by proposing a new theoretical perspective for understanding people’s intention to use communication technologies, but also provides mobile payment service companies with several practical implications regarding how to foster consumers’mobile payment adoption and reduce their resistance. |