英文摘要 |
These last few years have presented unique challenges, and 2021 proved to be no exception. Influenced by the COVID-19 pandemic, many administrative plans could not move forward as arranged; nonetheless, the work and services of the NCL have not been interrupted. We have instead turned a crisis into an opportunity to grow and develop by forming a design brainstorming team. Each division and office has systematically reflected on their various tasks and service designs, as well as proposing innovative measures in spite of these trying times. Even more, the strategic planning team has completed a ten-year development blueprint for the NCL to put into practice. |