協作、共融、對話：臺史博常設展觸摸展品區多元學習參訪資源開發

Collaboration, Inclusion, and Dialogue: Development of Diversified Learning and Visiting Resources for the National Museum of Taiwan History’s Permanent Tactile Exhibits

國立臺灣歷史博物館（以下簡稱臺史博）經過2 年的更新，在2021 年1 月8 日重新開館。更新後的常設展，以臺灣多元文化的觀點與大眾產生對話，為提供視障觀眾與其它觀眾擁有不同感官的學習參訪體驗，特別建置觸摸展品區、開發多元學習的參訪資源，實踐博物館推動文化平權的社會責任。
當博物館在評估視障觀眾的學習參訪需求，所面對的核心問題在於博物館如何建構自身對於視障參訪服務的知識，如何具體回應使用者的需求。基於視障服務學習參訪需求所涉及的專業面向非常廣泛，本計畫邀請特殊教育專家、視障者、高齡志工、導覽設計者及展場服務人員組成開發團隊，藉由不同領域的專業合作，檢視視障觀眾之需求，發展「常設展觸摸展品區多元學習參訪資源」，期待透過其參訪資源，讓視障觀眾獲取知識、與社會和他人產生互動、維持身心健康的正面能量等幸福感，成為優化視障學習參訪服務的關鍵。
博物館在面對多元社群的觀眾時，從不同專業互為主體的協作與對話過程中，讓有限的知識與經驗得以開展，進而創造多模式和多感官方法，讓各個社群從不同的感官體驗，感受臺灣歷史的多元樣貌。

The National Museum of Taiwan History (hereinafter referred to as NMTH) re-opened on January 8, 2021, after 2 years of renovations. The revamped permanent exhibition creates a dialogue with the public and showcases Taiwan’s history from a multicultural perspective. In order to provide visually impaired visitors with different sensory learning experiences, a special tactile exhibit has been built, and diversified learning and visiting resources have been developed to fulfill the museum’s social responsibility to promote cultural equality.
When museums assess the learning requirements of visually impaired visitors, the main challenge faced is how to develop their own knowledge and provide adequate services for the visually impaired and how to respond specifically to the needs of these visitors. Because of the wide range of professional disciplines involved in the demand for educational and visiting services for the visually impaired, this project invites experts from multiple fields, including special education experts, visually impaired persons, elderly volunteers, tour designers, and staff in the first line of service at the exhibition venues, to form a development team. With the cooperation of professionals from different disciplines, the project will review the needs of visually impaired visitors and develop ''Diversified Learning and Visiting Resources for the Permanent Tactile Exhibit Area.'' It is expected that through these resources, visually impaired visitors can acquire knowledge, interact with society and others, and maintain their physical and mental health through positive energy, which is the key to optimizing educational visitation services.
When the museum welcomes visitors from diverse communities, the collaboration and dialogue between experts from different professions allow for the development of limited knowledge and experience, thus creating a multi-modal and multi-sensory approach that enables various communities to experience Taiwan’s history from a multicultural perspective and via a variety of senses.