臺北市諮商心理師國小校園服務方案之實施評估

Program Evaluation of Counseling Psychology Services in Elementary Schools

本研究主要目的為評估臺北市「諮商心理師國小校園駐區服務方案」之實施成效。研究採取「多重向度評量（multi-dimensional assessment）」策略，分別透過文件分析、問卷調查與焦點團體訪談進行。研究對象包括受輔兒童、諮商心理師與督導、輔導室主任、受輔兒童帶領人員等。研究結果顯示：(1)本方案的實施成效包括「有效協助兒童」、「紓解教師壓力，增進輔導知能」、「協助學校輔導室發揮功能」、以及「提供家長具體而有效的引導」。(2)成功的關鍵因素為「對方案的宣導與了解」、「將兒童生態系統納入諮商工作」、「諮商心理師體制外立場與專業品質」、「形成分工合作的團隊」、以及「專業督導的安排」。(3)阻礙的關鍵因素有：「不易取得家長同意書」、「諮商次數與時段的限制」與「陪同者安排的困難」。(4)建議「持續且常態性」辦理本方案，並對未來實施提供部份修正建議。最後，本研究依據研究結果，對實務與未來研究提出相關建議，以供未來提升國小兒童輔導諮商效能之參考。

The purpose of this investigation is to evaluate the implementation of the Project of Residential Counseling Psychology Services in Elementary Schools in Taipei. Data were collected through document analysis， questionnaires， as well as focus group interviews. Participants were child clients， their counseling psychologists， parents and teachers， and school counselors. Results revealed that the project was beneficial to child clients， teachers， parents and even school counseling centers. The key factors for success were thorough-preparation， ecological perspectives， trustworthiness， team-work， and supervision. Barriers of the project included parental resistance， limitation in times and scheduling of counseling sessions， and inconvenience in escort arrangements. All participants unanimously recommended that the project be extended and run continuously. Based on these findings， suggestions for further research as well as implementation are discussed.