英文摘要 |
"2020 was a special year. Influenced by the COVID-19 pandemic, many administrative plans could not be moved forward as arranged. In spite of that, the work or services of the NCL has not been interrupted. Instead, we have turned a crisis into an opportunity to grow and to develop by forming a design brainstorming team. Each division and office has reflected over various tasks and service design systematically, and hence proposed innovative professional measures at this particular time. The strategic planning team has even completed the NCL’s development blueprint for the next ten years." |