社會個案工作核心能力評量表之建構

Constructing the Rating Scale for Social Casework Core Competencies

社會個案工作方法為社工實務工作者最常使用的工作方法之一，為使學生在實習階段與職場工作中，能妥適運用此工作方法，教師在設計社會個案工作課程內容時，應納入實務工作者的觀點，思考應傳授學生哪些專業核心能力，以讓教育現場所教授之社工內涵，能接軌現行社會個案工作實務運作過程中所需之專業知識、價值與技巧。本研究採修正式德菲法，邀請25位目前任職於社會工作五大專科領域，具10年以上實務工作年資或具專科社工師資格，並曾擔任社會工作學系學生實習督導之實務工作者，共同建構社會個案工作核心能力評量表。在歷經四回合的意見收集與共識建立後，最終建構具本土性與世代性之七向度（會談態度與技巧、文化能力、預估、介入、評估、紀錄撰寫、專業省察）、27道題、以5點量表方式評量的社會個案工作核心能力評量表。該評量指標可做為教師教學時之參考，亦可提供學生檢視自身於社會個案工作方法的學習狀況。

"Social casework method is one of the most popular methods for social workers. In order to ensure learners acquire the required professional knowledge, values, and skills in contemporary social casework processes, the social casework curriculum should incorporate social worker’s perspective in fostering the core competencies of social casework method. A group of 25 seasoned social work practitioners, representing 5 major fields of social work, composed of the participants of this study. Each of which has at least 10 years of field work experiences or holds vocational social work licensure, and has supervised student internship. The Modified Delphi Method was used to construct collectively a core competency scale for social casework. Four rounds of feedback collection and consensus building proceedings were deployed to arrive at the 27-question, 5-point rating scale that comprises of seven dimensions of interview attitude and skills, cultural competence, assessment, intervention, evaluation, record writing, and professional inspection. The rating scale can be used as a benchmark for teaching. It also helps learners self-evaluate their progress in learning social casework."