如何因應公部門組織變革下的員工離職意圖之研究--以國軍為例

How to Cope with Employee Turnover Intention under the Organizational Change of Public Sector - A Case Study of Taiwan’s Ministry of National Defense’s

組織精簡已經成為公、私部門提升組織績效的重要手段，而國軍面對時代的變遷，亦積極實施組織再造及一系列編制員額調整，現階段國軍所實施的「精粹案」便是一例。然而組織精簡常造成組織與員工間的衝突，對於組織士氣影響甚鉅。本研究透過學術文獻、個案訪談、191份樣本分析獲得以下結論:變革管理實務包括「暢通升遷」、「鼓勵進修」、「加強輪調」與「整併任務」等17項衡量指標。透過本研究成果，國軍高層可針對問題積極尋找更有效之管理作法，以降低國軍之離職率。研究結果亦可推廣應用於其它公部門實施組織精簡的改善建議。

Organizational simplification has become an important means for the public and private sectors to improve organizational performance. How to find effective management methods to reduce the willingness to resign under organizational simplification and reengineering is actually an important key factor for the successful implementation of organizational simplification and organizational change. However, in the past, relevant research mostly focused on the private sector. In view of the simplification of the public sector organization, the corresponding management actions are explored to reduce its impact. This study has obtained the following conclusions through academic literature, case interviews, and 191 sample analysis: The practice of change management includes “increase of promotion opportunities'', ''encouragement of on-job training'', ''reinforcement of job rotation'', and ''integration of missions”. There are 17 measurement indicators. Through the results of this research, senior military officials can actively seek more effective management practices in response to problems to reduce the military turnover rate. The research results can also be applied to other public departments to implement organizational streamlining improvement suggestions.