科技發展對新聞媒體人力資源與勞資關係影響的探討：以聯合報系為例

Human Resources and Labor Relations in News Media under the Development of Science and Technology: Taking the Union Daily News as example

資通科技以驚人速度在改變我們的生活和工作方式，使傳統的職場型態產生結構性改變。就媒體產業而言，資訊傳播科技發展，不但改變了新聞內容的產制和流程，同時也改變了媒體工作者的工作樣態與媒體組織的經營模式。本研究以聯合報系為對象，探討其在科技發展下，人力資源及勞資關係的變化。研究發現，科技發展對媒體工作者的工作型態已產生實質變化，科技的應用使得工作效率提升了，但因工作樣態變得更多元，勞動強度也變大了。再者，如何強化跨平台團隊協力合作，落實公平考核，發揮綜效功能，相關制度設計宜更審慎周延。另方面，隨著網路科技發展，工作職場分散化，為避免同仁凝聚力被弱化，工會應強化虛擬工會的經營，藉以拉近會員距離。

The information and communication technology have changed our life styles and working ways and made traditional type in workplace changed. As far as media industry is concerned, the development of information technology has not only changed the production and process of news but also changed the working types and the management model of media working group of media people. The research takes the United Daily News as a research subject and examines the changes in human resources and labor relations under the development of science and technology. The results show that the technological development of science and technology has created substantial changes in the working style of the media. However, as working styles become more diverse, the intensity of labor also increases. Moreover, the relevant design of system to strengthen the coordination of the team, to implement a fair evaluation and to give a full play to the overall efficiency and efficiency should be more careful. In addition, with the development of internet technology, the work place is decentralized. The labor unions should strengthen the operation of virtual unions in order to reduce the distance between members and avoid the weakening of cohesion.