產業群聚中企業領導人專業發展之研究：實務社群觀點

A study on business leaders' professional development in industrial clusters: A perspective of Communities of Practice

「中小企業數位群聚輔導計畫」是協助偏鄉企業發展的重要計畫，但鮮有研究以實務社群角度探索產業群聚的運作。研究者以Wenger（1998）的相互投入、聯合願景、共享智庫等三元素為理論架構，探索企業領導者在產業群聚中的專業發展。本研究主要焦點在於釐清促成產業群聚成員專業發展的因子。研究者採用半結構訪談法及焦點座談法進行資料蒐集，研究者拜訪台灣中南部六個產業群聚，每個產業群聚訪談其群聚領導人以及1位資深成員，共計12名受訪者。本研究發現促成產業群聚內企業領導者專業發展的六大因素，包括內在動機、關係強化、協作任務、做中學、比較與反思、組織常規。此六大因素相輔相成，並鑲嵌進組織常規，因此能持續提供企業領導者專業發展的機會。

The “SMEs’ Digital Clustering Program” has been an important program to assist the development of rural enterprises. However, few studies have explored the operation of industrial clusters from the perspective of Communities of Practice (CoPs). Using the three keys, including mutual engagement, joint enterprise and shared repertoire, proposed by Wenger (1998) as a theoretical framework, the researcher explored the professional development of business leaders within the context of industrial cluster. The focus of this research is on identifying the key factors that contribute to the professional development of the members in industrial clusters. The semi-structured interview method and focus group method were employed to collect data. The researchers visited 6 clusters in south-central Taiwan, each of which interviewed its leader and a senior member, bringing the total number of respondents to 12. This study reveals 6 factors that contribute to the professional development of the business leaders in the industry clusters, including intrinsic motivation, relationship strengthening, collaborative tasks, learning by doing, comparison and reflection, and organizational routines. These 6 factors such as the above bring about with each other and are embedded in the organization’s routines, so that they can continually provide the business leaders with opportunities for professional development.