Many novel information technologies (IT) are used in assisting pharmaceutical practices nowadays. Researches indicated that these technologies could improve drug safety and quality of healthcare. The aim of this study is to understand the status and unmet needs of IT in pharmaceutical practices in Taiwan. The study started with literature review, and designed questionnaire accordingly. Questions in the questionnaires are based on six components of medication management and use (MMU), attached with the application and needs of novel IT. The questionnaires were then delivered to all levels of health institutes in Taiwan for the survey. Medical centers, being the highest level of hospitals in Taiwan with abundant resources and facilities, gave the highest response rate among all the surveyed health institutes. Therefore, our survey analyses focused on medical centers. This study indicated that medical centers in Taiwan applied much IT software in MMU. However, the usage of hardware, i.e., automation, is not very popular. We also found that perception of IT application and the specific terms in the questionnaire varied among medical centers, and there is a gap between the responders and the questionnaire designer. Government should formulate relevant policies or regulations to facilitate the adoption of emerging technologies in the medical institutions especially, hardware.