醫病形象的媒體建構－－醫療糾紛抬棺抗議新聞分析

The Media Depiction of Images of Doctors and Patients-An Analysis of News Coverage of Coffin-Lifting Resulting from Medical Dispute

本研究的目的是希望藉由批判論述分析取向，分析標題、內容、消息來源的結構、引述以及人物的再現，探討醫療糾紛新聞如何建構醫病不平等的權力關係。分析樣本來自台灣主要的5家報紙，共102則醫療糾紛抬棺抗議新聞。研究發現新聞凸顯衝突與強調悲情，模糊了醫療糾紛爭議的核心；同時再現病人獨力抗衡整個醫療機構，以及容許醫師以醫療術語虛答病人對疏失的質疑。媒體原本可能是病人尋公道的途徑，卻再製了醫病之間不平等的權力關係。

This study aims to explore how news coverage of coffin-lifting resulting from medical disputes depicts the image of doctors and patients. Using the critical discourse analysis, this study analyzed headlines, contents, the news sources, quotes, actor reenactments and various media content. 102 news articles published in five major newspapers in Taiwan were included in the analyzed sample. The results showed that the news coverage highlighted conflicts and emphasized tragic events which blurred the focus of medical disputes. Additionally, the news coverage highlighted images of powerless patients confronting large medical institutions, and allowed doctors to respond to patients' accusations using medical jargon. The media has the potential to be a channel in which patients can use to search for justice. Instead, they reproduced the unbalanced power relationships between doctors and patients.