醫療事故預防及爭議處理法之正面意義

The Affirmative Significance of the Medical Accident Prevention and Dispute Resolution Act

2024年1月1日施行之「醫療事故預防及爭議處理法」，以「事故關懷」、「調解先行」以及「事故預防」三大原則作為解決當前醫療困境之方向。包括醫療機構成立關懷小組並提供即時關懷，舒緩醫病緊張關係；地方主管機關成立醫療爭議調解會，提供醫病雙方溝通、理解及降低認知落差的管道；以及強化醫療機構的病安文化，強制醫療機構對重大醫療事故事件之通報或由機構外部的專案調查小組進行事故分析調查達到事故預防。期許在未來建立醫病雙方以溝通、理性彌平爭議，並以合作、互助之立場共同建立更友善的醫療環境，達到提升醫療品質的雙贏局面。

The“Medical Accident Prevention and Dispute Resolution Act,”implemented on January 1, 2024, outlines three key principles–“Accident Care,”“Medical Dispute Mediation,”and“Medical Accident Prevention”. This involves healthcare institutions establishing care teams to provide immediate support, alleviating tensions between medical professionals and patients. Local authorities are required to establish medical dispute mediation committees to facilitate communication, understanding, and reduce cognitive disparities between healthcare providers and patients. Furthermore, there is an emphasis on reinforcing a safety culture within healthcare institutions, mandating the reporting of significant medical incidents. External specialized teams are enlisted to conduct accident analysis investigations to achieve accident prevention. The expectation is to build a future where healthcare providers and patients communicate and resolve disputes rationally. Through a collaborative, supportive approach, the aim is to create a more friendly healthcare environment, ultimately leading to a win-win situation that enhances the quality of healthcare.