Due to the aging population, social changes, changes in the medical ecosystem, and the high cost of care-giving, higher efficiency and better cost control are necessary, so as to improve the quality of patient care in medical institutions. In this study, which used the hospital friendly care framework proposed by the Ministry of Health and Welfare, the experience of promoting quality improvement in a regional teaching hospital in northern Taiwan was shared. Through the coordination of a hospitallevel inter-department committee, the nursing department, general affairs office, accounting and statistics office, social work office, and center for quality control were assigned to set up a caregiving service management unit. This unit provided a variety of single-stop ""shared economy"" services, established procedural designs for accelerating services, continually monitored the training and quality of education, promoted innovations for friendly care-giving procedures that matched the needs of the locals, decreased the burden of home care-givers, and continually improved the quality of care-giving. There is a need for such experience sharing from medical institutions in order to establish a localized friendly shared care model for hospitalized patients. This will then promote the sustained development of innovative friendly care models, and hence increase the quality of caregiving.