在水患風險中怎麼溝才能通？“Rethinking Flood Risk Communication”之再反思

How to Communicate Efficiently in Flood Risk? Rethinking of “Rethinking Flood Risk Communication”

英國學者Rollason、Bracken、Hardy 與Large 共同於2018 年在《自然災害》（Natural Hazards）期刊中發表“Rethinking Flood Risk Communication” 一文，反思當前水患中的風險溝通議題，探討在水患風險中應該如何進行溝通，方能有效地傳達訊息。
雖然Rollason 等學者以反思為名，檢視當前水患風險溝通現況中應興革之事項，惟筆者認為尚有需「再」反思之處。本文認為檢視災害風險溝通時，應考慮透過何種溝通管道與不同受眾進行溝通；其次，不同社經條件的溝通對象，可能會出現阻礙其參與風險溝通的因素；再者，應瞭解公眾面對水患災害之際，實質需要哪些防範水患的訊息內容；最後，應檢視在不同的風險情境下，採取不同的風險溝通方式。

British scholars published an article “Rethinking Flood Risk Communication” in Journal of Natural Hazards in 2018. The researchers made attempt to rethink current flood risk communication issues and explore how to communicate in the flood risk situation in order to convey the message efficiently.
The author believes that there is still a need for “rethinking” even if Rollason and other scholars examine the current situation of flood risk communication in the name of rethinking. First, this study suggests that we should consider what kinds of channels to communicate with various audiences. Second, we expect to know the factors that might hinder public participation in risk communication. Furthermore, we also need to understand what information the public needs in the face of flood risk. Finally, it is necessary to examine that we should respectively take appropriate measures for risk communication in different risk scenarios.