澎湖縣望安與七美地區家庭福利服務需求之調查研究

A Study of the Demands of Family Welfare Services in the Wangan and Chimei Areas of Penghu County

漁業和觀光業是望安七美地區主要經濟產業來源，仰賴天候的產業、高比例的老年人口、高比例的外籍配偶、再加上群島型社區對資源連結所造成的無形阻隔，社會工作者需如何規劃符應當地文化與社區需求的家庭福利服務，才能讓社區居民真正獲益。為使離島福利與社會工作服務經驗有系統的被整理，服務內涵能更切合離島居民之需求，澎湖縣政府委託本研究團隊，針對望安及七美離島地區的福利需求進行調查研究，期望以研究結果作為日後服務規劃與工作模式發展之依據。本研究透過實地訪問調查，了解望安七美地區之社區居民現況及對家庭福利服務的需求，從101年7月開始蒐集資料持續至9月，共收回有效問卷626份，望安鄉290份、七美鄉336份。綜整望安鄉與七美鄉的家庭福利服務需求有：「醫療服務」、「送餐服務」、「社福諮詢」、「社會救助」、「身障福利」、「課後輔導」、「親職教育」及「教育訓練」。根據研究結果，建議「望安七美家庭福利服務中心」採用外展、資源連結及社區工作的服務模式。

Fisheries and tourism are the main sources of economic industries in the Wangan-and- Chimei area. This area is unique with weather-dependent economic industries, high proportions of the elderly and new immigrants in the population, and an archipelago type community. Taking community members’ best interest into consideration, planning family services that are culturally sensitive and meeting the community needs can be challenging to social workers. In order to systematically record the experiences of off-island welfare and social work services, and ensure that the content of services meet the residents’ needs, Penghu County government contracted out the project to the research team. It is necessary to conduct a study on social welfare needs in the Wangan and Chimei area. It is hoped that the study results could be used as a guideline for planning future family services and developing a service delivery model. This study conducted a door-to-door survey to collect quantitative and qualitative data. A total of 626 valid questionnaires were collected, of which 290 (149 men and 141 women) respondents were from Wangan, and 336 (186 men and 150 women) were from Chimei. The results indicate that medical services, meals on wheels, social welfare consulting, social assistance and emergency relief of services for people with disabilities, after-school tutoring, parenting class, and educational training are demanded in the Wangan-and-Chimei area. It is suggested that the Wangan Chimei Family Service Center utilizes outreach, resource linkage, and community work to deliver its services.