大學圖書館資訊專業人員之知識活動量表建構及驗證

The Development and Validation of Knowledge Activities Scale for Information Professionals in University Libraries

本研究綜合正向與負向、個體與群體等不同面向的知識屬性，建置一個具信效度的資訊專業人員之知識活動量表。研究程序包含專家訪談、前測問卷之探索性因素分析，與大學圖書館發放正式問卷之驗證性因素分析。個體層次萃取四個因素：知識吸收、知識分享、知識阻礙、知識移轉；群體層次包含知識擴增、知識群聚及知識創始等三個因素。本研究發展具良好信效度之知識活動量表，可提供圖書館導入知識管理相關措施時，進行驗證其成效的工具，瞭解機構在各項目上的強弱，並據以設計其改善策略。此外，t檢定與變異數分析結果可提供人力資源管理實務參考資訊。

This research aims to develop a scale for measuring knowledge activities of information professionals which include the attributes for positive and negative, individual and group. The research processes include interviewing several experts, the exploratory analysis of the pre-test, and the confirmatory factor analysis of the formal questionnaire collecting from academic librarians. The result indicates that there are four factors for individual level, including knowledge absorption, knowledge share, knowledge hampering, and knowledge transfer; and three factors for group level, including knowledge enlarging, knowledge clustering, and knowledge initiating. The scale from both individual and group level demonstrated robust psychometric properties, with acceptable levels of reliability and validity. Library managers could adopt the scales to examine the extent to knowledge activities in order to design a future plan according to the status of the existing library for promoting knowledge management. Furthermore, the result of t-test and ANOVA revealed some facts that we need to consider some business strategies we need to improve for managing human resources.