組織團隊vs.方案團隊：原住民族家庭服務中心的運作

Organization Team vs. Project Team: Exploring the Operation of Indigenous Family Service Centre

本研究旨在探討原住民族家庭服務中心的工作人員對於「組織團隊」與「方案團隊」之運作概況、關係與變化的看法，並據以提出對原住民族家庭服務中心運作的意涵。研究者以「有效團隊量表」（40題）為測量工具，對全臺62個原家中心的社工人員進行普查，計完成48個中心、117份問卷。本研究發現，社會工作人員對於「組織團隊」及「方案團隊」之運作狀況的感受存在著顯著的落差，團隊的各個次面向亦存在顯著的相關，且「組織團隊」的各面向可以有效預測「方案團隊」的團隊表現，同樣地，「方案團隊」的各面向亦可以有效預測「組織團隊」的團隊表現。依據研究結果進行討論和分析後，本研究分別從政策面和實務面提出有助於發揮原家中心服務功能的相關建議。

This study aims to explore the views of staff of ''the Indigenous Family Service Centre (IFSC)'' toward the profiles, relationships and changes regarding team-working of ''organization-based team'' and ''project-based team'', and proposing suggestions for the IFSC's team working according to the analyses. The study used ''the effective team scale'' (40 items) as measurement tools to investigate the operational status of team in the IFSCs. This study conducted census method to interview all staff of 62 IFSCs in Taiwan, and finally completed 117 valid questionnaires of 48 IFSCs. This study found that there is a significant gap between ''organization-based team'' and ''project-based team'' in many team-working aspects, and there is also a significant correlation between the various aspects of the team. The various team aspects of ''organization-based team'' can effectively predict team performance of ''project-based team''. Likewise, the ''project-based team'' can also effectively predict team performance of ''organization-based team''. Based on the research results, discussion and analyses, this study proposes some relevant suggestions from policy side and practice side to help promoting service functions of the IFSCs.