運用社會資本與組織雙面兼具探討組織能力的價值創造過程：前置因素與結果因素

The Application of Social Capital and Organizational Ambidexterity to the Value Creation Process of Dynamic Capability: Antecedents and Consequences

本研究以內部社會資本與外部社會資本作為組織在建構並培養探索型及應用型能力的學習機制，探討廠商在本身資源有限的情況下，取得及學習到相關的有價知識與資源的過程。本研究實際調查台灣電子電機製造業廠商，有效樣本共234份。實證結果顯示，廠商間社會資本與廠商內社會資本均對探索型能力有正向影響，對於應用型能力僅廠商內社會資本具正向顯著影響；探索型能力與組織績效間呈現倒U型關係，而應用型能力與組織績效雖為U型關係，但假設不成立；在雙面兼具部分，平衡型雙面兼具與結合型雙面兼具均對組織績效有正向影響。最後，本研究提出理論意涵與實務意涵，以及未來研究的建議。

This study selects internal and external social capital as a learning mechanism in the construction and cultivation of exploitation and exploration capability, to discuss the process in which firms with limited internal resources acquire relevant knowledge and resources. Survey data is collected from Taiwan electronics and electronic motor manufacturing firms with 234 valid samples. The empirical results show that both interfirm and intra-firm social capital have positive effects on exploitation capability, and only intra-firm social capital has a significantly positive effect on exploitation capability. An inverted U-shape relationship exists between exploitation capability and organizational performance and the hypothesis is not supported. In terms of ambidexterity, balanced and combined ambidexterity both have a positive effect on organizational performance. Finally, this study proposes theoretical and practical implications as well as suggestions for future research.