英文摘要 |
Purposes The aim of this study is to explore the relevant effect on nurses' acceptable attitudes and satisfactionis when using discharge planning information system. Methods In this study, the DeLone and McLean information system success model was used to explore the effects of information quality, system quality, service quality, satisfaction, and net benefits of nurses' use of the discharge planning system. A cross-sectional study design was adopted and purposive sampling was employed. Nursing personnel from a medical center in central Taiwan were recruited as research participants. A total of 200 questionnaires were distributed and 170 were collected. The SPSS18.0 software was utilized for descriptive and inferential statistical analyses. Results The results found significant differences between routine use of WORD operations and service quality (t=-2.023, p<0.05), routine webpage browsing and satisfaction and degree of usage (t=-2.190, p<0.05), work unit and service quality (F=2.949, p<0.05), and routine Internet use andsatisfaction and degree of usage (F=2.544, p<0.05). System quality, information quality, and service quality all showed positive correlation with overall satisfaction (degree of usage/usage satisfaction), of which the mean score for net benefits was the highest at 4.11 points. This data indicated that the nurses were satisfied with the work efficiency when using the system. Conclusions The results of this study can provide a reference for improving discharge planningsystems, thereby increasing care quality and patient safety. |