提升集合式住宅智慧化之研究──以大台北地區為研究對象

Enhancing the intelligence system of multiple family dwelling unit-based on Taipei area as example

本研究目的旨在探討集合式住宅智慧化管理系統，對於受訪者之重要程度、滿意度、需求度，及設備提升對於受訪者之影響程度為何。透過文獻分析與個案，探討國內外智慧住宅社區發展現況，以十九項系統作為調查指標，研究方法採用問卷調查法進行量化分析，收集大臺北地區受訪者之資料進行研究，本研究採便利抽樣法，透過通訊軟體Line發放問卷，進行Google表單問卷調查及部份紙本問卷調查，最後使用STATA套裝軟體，將資料進行分析，並驗證研究結果，以描述性統計及迴歸分析進行驗證分析，並做出結論與建議。資訊科技日益進步，民眾對於智慧化新科技運用及接受程度，需要再提升傳遞，藉由本研究調查，瞭解到受訪者滿意度、抗拒智慧化因素及擔憂使用成本之分析，期能供政府單位、系統開發商、推動者之參考，藉此瞭解受訪者，提供符合需求之智慧化系統，為住宅營造更優質的智慧生活環境，為城市帶來更多的智慧化發展。

The aim of this study is to investigate customers' satisfaction, value, and resistance towards adoption of intelligence management system for their residential complex. the impacts of instrumental upgrades to the customers are also discussed in this study. Specifically, nineteen functions of the systems were discussed as the focal theme based on previous cases, literature review, and current technology of intelligence system. The method of this study is statistical analysis from the results of the self-designed questionnaire. Using the approach of convenience sampling in Taipei area, we conducted questionnaires through google documents links as well as print-out format. Statistical analyses were performed by STATA including descriptive statistical summary and regression analyses. With ever advancing information technology, people would continue to adopt new systems to improve their living environment. Understanding the extent to which that people are willing or resistant to adopt, and their concerns will help the society to move forward in building a safer, greener, and more convenient residential spaces. The results of the study are important references for government authorities, system developers, and real estate constructors for providing quality neighborhood with intelligence management system in the future.