正向就行？學生事務人員隱式心理資本與王作態度之研究

Is Positivity Useful? The Linkage on Student Affairs Staff between Implicit Psychological Capital and Job Attitude

本研究主要目的在於探究學務人員隱式心理資本對情感承諾的影響，並以組織信任與工作滿足為中介角色。本研究採問卷調查方式蒐集資料，研究對象為南部的所大學學務人員，獲得有效問卷297份，經由結構方程模式分析後，結果顯示：隱式心理資本會對組織信任、工作滿足、情感承諾有正向效果﹔組織信任、工作滿足亦會對情感承諾產生正向效果，同時隱式心理資本會分別透過組織信任、工作滿足的中介作用進一步影響情感承諾。除此之外，隱式心理資本、組織信任、工作滿足與情感承諾四者之整體模式適配度大致良好。最後，本研究亦根據分析結果，提出建議供相關單位參考。

The purpose of this study was to explore the effect of implicit psychological capital on affective commitment, and the mediating effects of organizational trust and job satisfaction. Two hundred and ninety-seven valid samples were collected from student affairs staff in sixteen universities in southern Taiwan. SEM analysis was used and results showed that implicit psychological capital on organizational trust, job satisfaction and affective commitment has significant positive predictive effect. Organizational trust and job satisfaction on affective commitment also were significant positive predictive effect. We further confirmed the mediation of organizational trust and job satisfaction in the influence of implicit psychological capital on affective commitment. Finally, there was a good oversea fit of model on the relationship of implicit psychological capital, organizational trust, job satisfaction and affective commitment. Suggestions for future research are also provided based on the findings of the present study.