案例式專案管理廠商資格條件知識庫系統之建立

Developing a Case-Based Knowledge System for Tender Qualification of Construction Project Management

如何草擬出一份可用以甄選合適專案管理廠商的招標文件是國內專案管理制度下使專案得以順利成功的首要工作。本研究分析現有專案管理案例之特性，並提出以案例式推理技術，輔助公部門於擬定委託專案管理服務招標文件時設定廠商資格條件，而知識庫系統之運作主要藉由案例庫的知識擷取，來解決業主在設定廠商資格條件時所面臨的困難。經由實際案例驗證得知，本研究之成果可輔助業主於甄選專案管理廠商時在設定廠商資格所面臨之問題。

In Construction Project Management systems, how to draft a qualifiedtender document especially when setting a qualification policy for serviceproviders is the first step to succeeding in a project. This study surveysprevious cases of Construction Project Management and figures out thefactors affecting qualification. The Case-Base Reasoning technique is alsoemployed to act as an extra qualification setting tool. Based on acquiredknowledge, a developed knowledge-based system is used to deal with theproblems that a client faces in setting tender qualifications through knowledgeretrieval from cases. Based on real cases, the result of this study couldbe a good reference for a client who wants to procure Construction ProjectManagement services.