探討精神專科醫院組織學習對護理人員訓練品質之影響

A Study of the Effects of Organizational Learning in a Psychiatric Hospital on the Training Quality of Nurses

本研究主要在探討精神專科醫院護理人員訓練品質與組織學習的相關，並分析不同人口統計變項及訓練方式對人員訓練、組織學習所造成的差異性。方法以中部某精神專科教學醫院護理人員為研究對象，以結構性問卷調查方式收集資料，問卷內容包含個人基本資料表、人員訓練品質量表、員工組織學習量表。以單因子變異數分析（ANOVA）及Scheffe事後比較法進行人口變項、組織學習與人員訓練差異分析，以迴歸分析（Regres s ionAnalysis）推論組織學習對人員訓練品質的影響。

PurposesThis study mainly examined the relationship between training quality andorganizational learning of nurses in psychiatric hospitals, and analyzed the differences inpersonnel training and organizational learning due to different demographic variables andtraining methods.MethodsNursing staff in psychiatric teaching hospitals in central Taiwan were surveyed.Data were collected by means of structured questionnaires. The questionnaire includedindividuals’ basic information scales, personnel training quality scale, and stafforganizational learning scale. Analysis of variance (ANOVA) and Scheffe’s post-hoc testswere used to analyze differences in demographic variables, organizational learning, andpersonnel training. Following this, regression analysis was used to infer the effects oforganizational learning on the quality of personnel training.Results1. The degree of satisfaction of nursing staff with the quality of personnel trainingand organizational learning are affected by differences in demographic variables.Nursing supervisors and nurses with master's degrees showed the biggest difference inorganizational learning. 2. The degree of satisfaction of nurses with the quality of personneltraining and organizational learning are affected by differences in training method. Audiovisualteaching methods and external seminars were found to have the greatest influence onthe relationship between quality of personnel training and organizational learning. 3. Thehigher the degree of satisfaction with organizational learning of the nursing staff, the higherwas the degree of their satisfaction with the quality of the hospital training program.ConclusionsEffective training methods can enhance the degree of satisfaction of the staff withthe agency and organization. Health authorities and various hospital teaching and researchunits should strive to include practical needs of clinical practice in systematic professionaltraining, so that the entire continuing education system can be linked to clinical practice, inorder to improve the quality of training.