照護者對智能腕錶使用意向之研究

A Study of Caregiver's User Intention on Smartwatch

高齡化社會已成為各國高度關注的議題，過往研究著重於高齡者對科技產品的接受度，但鮮少從照護者的角度 探討福祉科技設計。因此，本研究以整合型科技接受模式為基礎，發展出理論模組與架構。調查 422 位具照護經驗 者，以結構方程模型進行各變數關係驗證。結果顯示，照護者運用智能腕錶於高齡者照護之「績效期望」、「付出期 望」、「社會影響」三個構面對行為意向具有顯著且正向影響，而「促成因素」與「使用意向」對「實際使用行為」 沒有顯著影響。此結果說明設計者可以著重於上述三構面進行設計，並思考如何提升資訊系統的設計品質，提高使 用者之便利性、互動性、溝通性、安全性及情感連結。此外亦提出後續研究建議，供福祉科技設計之參考。

The study forges a theoretical model and framework based on the unified theory of acceptance and use of technology (UTAUT). It investigates 422 people with caregiving experience, and verifies the relations among the variables from the structural equation modeling. The results indicate that the behavioral intention has a positive and significant effect on the caregivers with the smart wearable device, in terms of performance expectancy, effort expectancy, and social influence. However, the two constructs such as facilitating conditions and users' intention do not have a significant effect on users' behavior. The results as such explain that the designer is able to design from the three constructs mentioned above, and ponders over how to enhance the design quality of the information system in order to develop users' convenience, interactivity, communication, safety, and affective relations. In addition, the study proposes some management implications for gerontechnology design's future references.