博物館展示規劃與觀眾回饋之研究~以國立科學工藝博物館動力與機械展示廳為例

The Study of Museum Exhibition Design and Audience Feedback－case study of the Power & Machines Exhibition in the National Science and Technology Museum

人對展示品的喜好、反應有主觀的想法，但也有其客觀的規律，但客觀性是有限的，人會因為年齡、教育程度、生活背景而產生不同的行為結果，如何評論一個展品的「好」與「壞」，不是那麼容易可以做到的；因此本研究以自編的九項指標評量問卷，發給參觀本館動力與機械展示廳的觀眾去評定該展示廳二十一項展品，以一分到五分代表從低到高的評價。本研究的目的是試圖從觀眾的觀點瞭解一個常設展示廳的成效，比較觀眾的回饋意見與展示規劃的差異，藉以反省或比對博物館專業人員在這一方面的努力與方向，以做為未來修正或規劃其他展示之參考。

This is an evaluation questionnaire based research with nine target indexes. Visitors coming to the Power & Machines Exhibition are given the questionnaire to evaluate 21 objects in the exhibition hall, with number 1 to 5 from low to high representing increasingly positive evaluation. The purpose is to sort out the effects that long-term exhibitions have from audiences' perspectives and to see if there is any gap between the intention of exhibition design and audience feedback. On one hand, this is to analyze how exhibition design has been done in the pas t, and offer information for corrections or future reference, on the other.