整合多專案作業規劃與人力資源策略之研究──以大型設計專案為例

Research on Integration of Multi-Project Planning and Human Resource Strategies - A Case Study of the Large-scale Design Project

本研究鑑於目前有越來越多的企業以專案管理的方式來進行大型工程建設的管控，且大型的多專案人力資源規劃與進度時常受到許多不確定因素的影響，使得人力資源在預期與實際狀況之間常出現差異，但過去很少有研究是特別探討多個大型專案的人力資源規劃問題。因此，本研究從上述的專案管理環境中提出四項會影響進度績效的因子，建構以系統模擬為主要方法的實驗程序，並以個案公司為例，使用Microsoft Project軟體配合全因子模擬實驗，探討在個案公司的大型且多專案的環境下，人力資源的因子對於專案進度績效的影響程度，針對模擬實驗的結果，提出對大型專案人力資源管理策略探討。研究結果顯示，規模因子、人力數量因子與人力彈性因子對於專案的進度績效有顯著的影響，且這三項因子間有顯著的交互作用。專案負責人在進行專案規劃時，能考量這三項因子對進度績效的影響度，有助於其作業排程之規劃與資源分派的適切性。

In this research, there have an increasing number of enterprises in the project management to carry out the control of large construction projects. Human resource planning and schedule of large multi project often have many uncertain factors to result in differences between expected and actual human resource needed. Thus, this study determines the four factors which might affect the progress performance from the project management environment. The main experimental procedure is constructed with system simulation. An example is given from the case company and which procedure full factorial simulation experiments with Microsoft Project software to explore the degree of influence then based on simulated experimental result proposed human resource management strategy for large project. The results conclude that these factors have a significant influence on the schedule performance of the project. Moreover, a significant interaction is found between these factors can consider the degree of influence the between the progress of the performance and these factors, which may make job scheduling planning and resource allocation become more suitable.