英文摘要 |
The serious manpower shortage issue is a real hot potato in fire Departments. The increasing retires number, deficiency firefighters and heavy tasks have been made the result of overloading for public servants after Tainan City and Tainan County merged in 2010. The demand of manpower is increasing in each Fire unit, and its supplement is hard because of lacking enough budgets. Therefore, the study focuses on efficiently allocating the current manpower without recruitment becomes an important topic. Normally, it runs multiple functions for a Fire unit. After reviewing some related references, the Data Envelopment Analysis (DEA) approach is selected as an analysis tool in the study. The Balanced Score Card (BSC) approach is also to view each Fire unit from four perspectives including financial, customer, organization process and the learning and growth of employee. We totally evaluated 50 different Tainan’s Fire units on its overall performance from efficiency and slack variables analysis. The outcome is valuable and useful to the authorities who can easily make decision. It has been provided the correct direction and adjusted task well for the manpower management properly. In conclusion, the study focuses on the allocation of the manpower to right positions by distributing inefficient numbers of units to the right units and creating much benefit by the DEA’s slack variable analysis. After a two-stage adjustment, the overall efficiency has been extended to 8.2% and the numbers of efficient unit is added to 52.17%. As a result, the proposed fair human resource allocation model has been provided and supported the manpower management for the Fie unit. |