修復式正義於校園霸凌事件之運用模式－－以個案敘事經驗為例

Restorative Justice Applicated for the Mode of Campus Bullying -A Case Study of Experience by Narrative Research Method

校園霸凌事件的處理方式，如果最理想的方式，應該是「修復式正義」的機制，讓整個班上同學、加害者、被害者都可以獲得最妥善的處理及輔導，而不是單純地處罰加害者、安慰被害者。處罰加害者似乎是很一般、常見的處理模式，也許當下會有立即性的效果，也會同時具有嚇阻作用，但是一般的霸凌事件絕不是單一作法就可以處理。教育部在2013年也成立『橄欖枝中心』，是非營利組織，由不同的專業人士組成，抱持共同信念：以「和解」解決衝突。「修復式正義」必須有「心裡轉換」過程及基礎，被害人要心裡真的有放下，才能夠釋懷；同時，國小教師的處理過程，班上的同學也都會看在眼裡，修復式正義不僅僅是針對加害、被害兩邊，班上同學也必須認同，才有真正效果。否則被害人如果不是真心放下原諒，而是被迫接受的，班上其他同學也會害怕這樣的情形，以後重複發生在自己身上，班上的氛圍就會受影響，所以這個心裡轉換過程非常重要。本文以個案敘事的方式，以修復式正義為主題分別訪談4位受訪人，並敘述處理霸凌事件的自身經驗，達到實務上運作之順遂。

Handling bullying event, The best way of the mechanism should be 'Restorative justice' , so that the entire classmates, perpetrators, victims can get the best treatment and counseling, not simply, punished the perpetrators and to comfort victims. Punishment perpetrators seem to be very general, common processing mode may be present immediate effect, it will also have a deterrent effect, but generally bullying is not a single approach can handle. The Ministryof Education in 2013 also set up an 'Introduction to Olive Branch Center', is a non-profit organization made up of different professionals, hold a common belief: 'reconciliation' to resolve the conflict.'Restorative justice' must have 'heart conversion process ' and the basis of the victim to heart really lay down, in order to thoroughly relieved; at the same time, the process is a Primary School Teachers, students in the class will also see that, 'Restorative justice' not just for the harm, the victim both sides must agree classmates, have real effect. Otherwise, if the victim is not really down to forgive, but was forced to accept, the rest of the class to be afraid of such a situation, after repeated happen to them, the atmosphere of the class will be affected, so the heart of the conversion process is very important. In this paper, a case narrative approach to 'Restorative justice' and themes interview four respondents, respondents who described their own experience to deal with bullying, as is presented in a way to tell a story, let readers can have empathy learning effect.