This case report shares a nursing experience assisting a caregiver of a patient with a head injury to reduce her stressors. The period of care ran from November 4 to January 7, 2008. The author collected subjective and objective data through observations and interviews with the caregiver using the Neuman systemic model in a hospital intensive care unit. Data was analyzed to identify key healthcare problems, which included anxiety, caregiver role strain and changes in family dynamics. The stressors involved in each were applied to the above nursing problems in order to deliver individualized nursing care to the caregiver based on mutual trust. Such transferred care skills, taught the caregiver how to face main stressors, decreased anxiety, and helped the caregiver build up her confidence and ability to take care of her daughter. Such was complemented by leveraging hospital and external resources, which helped the caregiver solve problems and improve family dynamics during the crisis. The approach helped the entire family adjust and reorient.