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篇名
強化精緻護理服務中之美學特質
並列篇名
Promoting Aesthetics to Enhance Nursing Services
作者 李選張婷 (ZHANG Ting)
中文摘要
護理是以服務人為主導的助人專業,在職場中需為病患緩解身心症狀或協助其尊嚴死亡。故養成教育中既要強化科學及專業知能,亦要培育美學與人文素養。個體置身於21世紀充滿快速變遷的時代,醫療科技雖對疾病治療與延續生命產生正面影響,但在現行健保體制與成本控制的醫療生態下,護理人力編制大量刪減與工作負荷持續增加,護理人員只得犧牲倫理原則而偏重於醫療輔助行為中之技能操作,若身陷時間壓力與情緒困擾中,將難以展現美學素養,滿足個體對生命尊嚴與照護品質的高度渴求,衍生職業疲潰、服務滿意度下滑、醫護關係緊張與照護品質降低,進而影響專業功能的發揮與難以提供精緻護理服務。本文將由文獻查證探討美學之定義、內涵,護理專業未能彰顯美學之因素,期能協助護理人員展現美學素養,進而提升照護品質與提供精緻護理服務。
英文摘要
Nursing is a client-oriented profession dedicated to helping people. Nurses are responsible to both help relieve client physical and psychological symptoms and assist clients as necessary to die with dignity. As such, nursing schools should strengthen not only science and professional skills, but also student aesthetics. Today, fast changing medical technology is improving the treatment of diseases and extending average life spans. The National Health Insurance System in Taiwan, however, is increasingly restricting nursing manpower and raising staff workloads. Nurses are increasingly required to sacrifice ethical principles and conduct technical operations in medical settings defined by stringent cost controls. Nursing aesthetics cannot provide appropriate levels of care dignity and quality to clients under severe time and emotional distress constraints. Burnout, dissatisfaction, strained doctor-nurse relationships and lower quality care are all-too-frequent results. Under the circumstances, nursing functions are negatively influenced and fine nursing service is difficult to achieve. This article reviewed the literature to discuss the definition and meaning of aesthetics and relative factors that are difficult to define in clinical settings. This article may assist nurses to present aesthetics, upgrade care quality and further enhance nursing services.
起訖頁 23-28
關鍵詞 精緻護理服務美學特質護理人員improved nursing serviceaesthetic characternurses
刊名 護理雜誌  
期數 201110 (58:5期)
出版單位 臺灣護理學會
該期刊-上一篇 護理自我認同與靈性情操
該期刊-下一篇 護理史研究之路——經驗分享
 

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