傑佛遜同理心量表——醫護人員版之中文化及信效度檢定

Establishing Reliability and Validity of the Chinese Version of the Jefferson Scale of Empathy (Healthcare Providers Version)

背景：同理心是醫護人員必備之能力和概念，已有不少國外研究以傑佛遜同理心量表評估此族群之同理心，但目前台灣仍無研究檢視此工具是否適用於本土。
目的：研究目的旨將英文版的傑佛遜同理心量表－醫護人員版本譯成中文，並進行中文版的信、效度檢測，及評量受訪者的同理心。
方法：採回覆翻譯將傑佛遜同理心量表—醫護人員版本翻譯成中文，除檢測表面效度，亦以南台灣某醫院之660位護理人員為研究對象，藉此檢定量表之建構效度、內在一致性與折半信度。
結果：本研究結果顯示，護理人員之同理心得分為110.66分，且因素分析發現，中文版量表可萃取出三個因素，各因素所涵蓋的題目皆與原量表相同，累計解釋變異量為52.40%。信度方面，Cronbach’s α值為0.90，折半信度值則為0.93。
結論：傑佛遜同理心量表醫護人員中文版具有良好之信、效度驗證，應可作為評量台灣醫護人員同理心之工具。

Background: Empathy is an important concept and necessary skill for healthcare providers. Many studies have adopted the Jefferson Scale of Empathy - Healthcare Providers Version (JSE-HP) to collect data used to measure healthcare provider empathy. However, this scale has not been used to assess healthcare providers in Taiwan.
Purpose: Study purposes were to: (a) translate the JSE-HP into Chinese, (b) examine validity and reliability of the translated scale, and (c) use the scale to measure empathy in a sample of Taiwan healthcare providers.
Methods: Researchers used a backward translation approach to translate the JSE-HP into Chinese in order to ensure translation accuracy. Researchers then administered the JSE-HP Chinese version to 660 nurses working at a hospital in southern Taiwan. The study analyzed face validity, construct validity, internal consistency, and split-half reliability.
Results: The mean empathy score for participants was 110.66. Factor analysis with principal components analysis indicated the JSE-HP scale as composed of three primary components, which accounted for 52.4% of total variance. Item composition in each component was found to be consistent with the conceptual framework of empathy. Reliability estimates, including Cronbach’s alpha and split-half correlation coefficients, were 0.90 and 0.93, respectively.
Conclusion: This study suggests that the psychometric characteristics of the JSE-HP Chinese version make it valid for application in future research on Taiwanese healthcare provider empathy.