攜手合作，引領專業

Cooperation and Professional Guidance

為增進本館同仁的專業成長與學習，在各組室的規劃辦理下提供技術服務、讀者服務、資訊應用、行政管理、生活健康、圖書資訊發展趨勢等議題講座及研習，全年47場次，計有3,137人次參與學習。2015館員專業成長系列課程，「e考據對文史學界的衝擊」、「跨界行動！新行動時代的行銷商機與創新趨勢」、「活用團結圈思維與手法─提升圖書館服務品質」、「著作權之認識與實務運用」、「英文簡報入門」、「善用時間管理創造高績效」、「SoLoMo（社交+適地+行動）行動行銷工具整合和運用」及「新時代圖書館服務的願景─從物聯網、雲端與大數據的趨勢談起」等8場課程，涵蓋服務品質、經營管理實務、及數位科技發展等面向，參與人次計449人次。另為培養專業人才，辦理中高階主管在職發展訓練，以「溝通協調」、「決策分析與策略管理」、「團隊管理」與「績效管理」等主題辦理4次課程。

To promote the professional development and learning of the librarians of the NCL, 47 lectures and workshops on technical services, public services, information applications, administrative management, life and health, library professional development trends, etc., were held by different library departments with 3,137 participants. In 2015, 8 courses were offered as part of a series of courses for the professional development of librarians, including “The Impact of E-textual Research to the Field of Literature and History,” “Cross-Field Mobility: Business Opportunities through Marketing and Innovation Trends in the New Mobile Era,” “Making Flexible Use of the Cycle-Group Concept and Strategy: Enhancing Library Service Quality,” “Understanding the Copyright and Its Practice,” “Introduction to English Briefing,” “Creating Positive Results through Time Management,” “SoLoMo (Social+ Local+Mobile): Integration and Use of App Marketing Tools,” and “Prospects of Library Services in the New Era-A Look at Trends in Internet, Cloud, and Big Data.” The courses covered aspects of service quality, practical affairs of business management, digital technological development, etc., with 449 participants. In addition, four training courses on the topics of “Communication and Coordination,” “Policy Analysis and Strategy Management,” “Team Management,” and “Performance Management” were offered to middle and high-ranking administrators for the cultivation of professional talents.