以情境感知與資訊回饋機制提昇物聯網中電子商務的服務品質

物聯網意指物與物之間互聯的網路，互聯是透過將感測器或無線射頻辨識標籤裝置於載體上，以通訊技術支持載體之間能夠傳遞感測資訊，達成物體智慧化自動控制等應用功能的實現。本研究之主要目的在探討物聯網環境中感測設備的感測訊息之應用，並提出適合於物聯網環境的電子商務模型，將物聯網技術實現於電子商務環境中。除此之外，本研究更著眼於感測訊息的情境感知技術探討及根據使用者回饋資訊調校感測設備之設定，以期改善企業的服務品質與提升產品品質。

The Internet of Things (IoT) is the interconnection between things in a network. The sensors or RFID tag is embedded into an equipment to support the transformation of sensor information between the carriers by the communication technology, then the smart automatic control and applications can be provided. However, the usages of sensor data underlying IoT are investigated. In this study, the context aware technology is used to process the sensor data. In addition, according to the feedback information of user, the sensor devices can be adjusted. However, the quality of service can be improved and the quality of product can be promoted.